FAQ

New User FAQ

• How does Techpacker work?
• Can I try Techpacker for Free?
• What do I need to use Techpacker?
• Can I cancel at any time?
• What other languages Techpacker supports?

Payments

• What are my plan options?
• Are payments secure?
• Do you offer refunds?

Basic FAQs for Brands

• How to import data from Excel to Techpacker
• Image support on Techpacker
• Why can't I see my company logo on my Techpack PDF?
• How to assign or re-select sample size?

Basic FAQs for factories

• How to set up a manufacturer account
• Do You Have Referral Programs?
• How to Find Shared Techpacks from Designers?
• How to Leave a Comment or Print a Shared Techpack?

Troubleshoot

• Sign-in issues
• Missing folder, techpack or cards.
• Inactive screen