FAQ

New User FAQ

• How does Techpacker work?
• Can I try Techpacker for Free?
• What do I need to use Techpacker?
• Can I cancel at any time?

Payments & Subscription

• What Are My Plan Options?
• Are payments secure?
• Do you offer discounts?
• Do you offer refunds?
• How to Cancel Your Subscription?

Basic FAQs for Brands

• How to Share Techpacks with Team Members?
• How to Share Techpacks with Factories?
• Can Factories Make Changes on the Shared Techpacks?
• Why can't I see my company logo on my Techpack PDF?
• How to assign or re-select sample size?

Basic FAQs for factories

• Do You Have Referral Programs?
• How to Find Shared Techpacks from Designers?
• How to Leave a Comment or Print a Shared Techpack?